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My progress was lost.

LATEST VERSION

Ensure you're using the most recent version of Bonza by downloading any updates from the App Store.

 

STORAGE SPACE

Low storage can cause issues with Bonza, we recommend leaving at least 1gb free. To check, go into your device settings, tap on “General” and then navigate to “Usage”. Try deleting some unnecessary data (we suggest moving photos to your computer, or removing unused apps).

 

GOOGLE PLAY GAMES SYNC
Ensure that you’re logged into Google Play Games on your device/s using the same account as you were previously using on your device/s.

 

You'll want to make sure you're using the most up to date version of Google Play Games: https://play.google.com/store/apps/details?id=com.google.android.play.games&hl=en

 

You may need to sign out of Google Play Games on the Google Play Games app then sign back in on your device/s.

 

Here are some extra links that might help:

https://support.google.com/playedition/answer/2840875?hl=en

https://support.google.com/nexus/answer/6212917

 

RESTORE PURCHASES

Go to the Bonza Settings page (the little cog in the top corner of the Bonza title screen). Scroll down and tap "Restore purchases". This should unlock any packs purchased with your account.

 

If you still don’t see your progress restored, send an email to support.android@minimega.zendesk.com tell us roughly where you were up to and how many coins you had. We will get back to you as soon as we can.

2 Comments

  • Avatar
    Stan Curtis

    Puzzle freezes when tapped for a free hint since the last upgrade. Can that be fixed?

  • Avatar
    Jennifer Burrell

    I just need the puzzle code to play the newest puzzle pack

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