Follow

My progress was lost.

LATEST VERSION

Ensure you're using the most recent version of Bonza National Geographic by downloading any updates from the App Store.

 

STORAGE SPACE

Low storage can cause issues with Bonza National Geographic, we recommend leaving at least 1gb free. To check, go into your device settings, tap on “General” and then navigate to “Usage”. Try deleting some unnecessary data (we suggest moving photos to your computer, or removing unused apps).



iCLOUD SYNC
Ensure that you’re logged into iCloud on your device/s. Do this from the "iCloud" section of your device settings. You should also check to make sure you have available storage on your account. You may need to sign out of iCloud then sign back in on your device/s.



RESTORE PURCHASES

Go to the Bonza National Geographic Settings page (the little cog in the top corner of the Bonza National Geographic title screen). Scroll down and tap "Restore purchases". This should unlock any packs purchased with your account.

 

If you still don’t see your progress restored, send an email to support.ios.ng@minimega.zendesk.com tell us roughly where you were up to and how many coins you had. We will get back to you as soon as we can.

0 Comments

Article is closed for comments.
Powered by Zendesk